Privacy Policy
Last updated: January 1, 2025
Introduction
Fazofu Plumbing Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fazofu.org or use our plumbing services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when:
- Requesting plumbing services or quotes
- Contacting us via phone, email, or contact forms
- Scheduling appointments
- Making payments for services
This information may include:
- Name and contact information (phone, email, address)
- Property details and service requirements
- Payment information (processed securely through third-party providers)
- Service history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on site
- Referring website information
- Device type and operating system
How We Use Your Information
We use collected information for the following purposes:
- Providing and scheduling plumbing services
- Communicating about appointments and service updates
- Processing payments and maintaining service records
- Improving our website and services
- Sending service reminders and maintenance notifications
- Complying with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third parties who assist in our operations (payment processors, appointment scheduling systems)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfer: In connection with a merger, sale, or transfer of business assets
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Request information about how your data is processed
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website performance. You can control cookie settings through your browser. For detailed information, please see our Cookie Policy.
Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@fazofu.org
- Phone: +60 5 1722 28950
- Address: 123 Jalan Tebrau, Taman Century, 80250 Johor Bahru, Johor, Malaysia